Flow Praxis Support

Stuck, found a bug, or have an idea? Email [email protected] — include your iOS version and what you were doing when the problem happened, and I'll get back to you.

Common questions

Is my data backed up anywhere?

Your sessions live on your device. Use Account → Export My Data any time to save a JSON copy somewhere safe. There's no cloud sync yet, so deleting the app deletes your history — export first.

How do the free AI sessions work?

Every month you get a few free AI coaching sessions. Flow Praxis Pro removes the cap. Everything else — tracking, Quick Start, timers, your history, and the built-in recommendations — is free forever, no subscription needed.

I subscribed but Pro isn't active.

Open Account → Flow Praxis Pro and tap "Restore purchases." Subscriptions are managed by Apple — you can view or cancel any time in Settings → your name → Subscriptions on your iPhone.

The neon is a lot. Can I tone it down?

Yes — Account → Calm Mode dims the colors and softens the glow everywhere in the app.

I missed some days. Did I lose my progress?

No. Flow Praxis doesn't do streaks that reset. Active Days counts what you did over the last two weeks, and coming back after a gap is part of the practice — the app will never scold you for life happening.

My session got interrupted and I never recorded it.

Next time you open the app it will offer to record the interrupted session. Partial sessions still count — they're useful data about your patterns, not failures.

Privacy

The short version: your data stays on your device unless you use AI coaching. Full details in the privacy policy.